RESERVATIONS AND CANCELLATIONS

• All services must be paid in full order to confirm a reservation

• Cancellation policy: Less than 24 hours: Full charge. 24 hours or more: Full refund.

• Weather conditions: Weather cancelations only apply for Playa del Carmen ocean diving and only if Harbor Master declares that port is closed, the diving fee will be refunded but we will not be responsible for the ferry fees.      

• Partial refunds: When diver chooses to interrupt a hired service, ther are no partial refunds. When instructor chooses to interrupt a hired service, pertial refunds for the unused portion will be refunded.

• No show= No refund

• Please arrive according to your scheduled activities. Late arrivals will be considered a no-show

• This policy is the newest version, and cancels anyother that you might have seen previously.